Upgrading to version 3.11 of the client software

Note: before you do this, make sure you have downloaded and installed the latest phone book. You may want to print these instructions out before starting.

Step 1 - Download software

Download the latest videoconferencing client software by right-clicking on the link below.

This brings up a menu with the option "Save Link As..." or something similar to that.

Use this option to save the file to your hard drive, taking note of where you save it.

OK, ready? Right-click on --> cu311.exe (10,439K) (Mac users click and hold on cu311.exe. (5,888K)).

Step 2 - Start the installer

After you have downloaded the new version, exit Netscape. Double-click on the cu31.exe file you downloaded (see icon at left) This will start the installer.

Step 3 - Customize your installation

The installer should detect your previous installation and present this dialog box:

Previous installation detected

Click Yes to continue.

Choose custom install

Make sure the Custom option, not the typical option, is selected. Click Next.

Un-check directory services!

Make sure the directory services option is UNchecked. Click the Next until the installer has completed its work. When prompted to view the ReadMe file or launch CUSeeMe, politely decline. Instead, finish the installation and restart your computer.

Step 4 - Set up your client

Double-click the Video Conferencing icon on your desktop to launch CUSeeMe. Hopefully it will come up just fine, with the new phone book installed (check to see that Paul Domoto is listed; he's in the new phone book). In some cases, the program will ask for further information. If so, continue here.

Now reboot your computer. When it starts up, look for the little bell icon at the lower right-hand corner of the screen:.

The bell indicates that your computer is listening for an incoming call. For those of you who would like to receive incoming calls: if the bell is there after restarting, great! If not, call me (515-294-7401) and we'll get it working.


If you have any trouble with these instructions, please contact John VanDyk.